Simple financing

Zenstox offers an abundance of deposit methods that make funding your trading account swift and straightforward. For your convenience, the withdrawal process has been made very easy as well. Find out all about the depositing and withdrawing methods.

Funding your account

Please pick your preferred payment gateway from the ones listed below, but keep in mind that, depending on your location, you may have different deposit options and methods, so please check them with your Personal account manager.

Direct Debit / Credit Cards
Our Payment Gateway accepts all major credit and debit card payments made over the internet. It is very easy to use and meets all the requ4ired security standards (3Dsecure, Verified by VISA and MasterCard Secure Code) and Sophisticated fraud protection standards.

Wire Transfer
If you are not a fan of alternative payment methods, you can always fund your account using the most traditional way – money transfer. It is probably the most secure and cost-effective for bigger deposits. We have bank accounts with different banks for your convenience, so you may choose the most suitable bank for your deposits.

Withdrawals
You decide when to withdraw money, you can do it anytime you want. Just bear in mind that for your own protection, we request proof of identity before processing your request. Due to fraud prevention and anti-money laundering requirements, your funds will be transferred to the bank account or card used to fund your trading account. The time for processing the payment may take between 2 and 6 days depending on your payment method and the financial institution.
You just need to complete the following steps before a withdrawal can be made:
Step 1
Login to the trading platform and register your withdrawal request from there.
Step 2
Please send the following documents to our payments department via email … .
A copy of your passport, I.D. or driver’s license (Front and back.)
A recent utility bill dated within the last six months, bank or credit card statement, current local authority tax bill. (Please provide us with the entire document.)
The entire Zenstox agreement – hand signed and dated.

If you used credit cards when funding your account, you need to send us a copy of all the cards you used to make a deposit (Front and back). Please note that only the first six and the last four digits on the front of the credit card must be visible, along with the expiry date and full name. You are welcome to hide the rest of the numbers on the front and the CVV number on the back. In addition to the credit card copy you will have to provide us with a Credit Card Declaration as well. One such Declaration should have been sent to your email, if not please contact customer support. The Declaration should be completely filled-out and signed by you.

Please contact us if you have any questions regarding withdrawals at customer.service@zenstox.com or telephone number +528153516698.